Operation Manager

noc, facility, data center, operations

Apr 30, 2025

Full-Time

Phnom Penh

NOC

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Job Summary:

The Operation Manager is responsible for the overall operation and management of the company's data center. This includes planning, designing, and implementing new data center projects; managing the day-to-day operations of the data center; and ensuring the security and availability of the data center. The Data Center Manager must be a highly skilled and experienced IT professional with a strong understanding of data center architecture:


Core Responsibilities:

  • Responsible for Day-to-day operations, new data center build outs, expanding existing data centers and new deployments that includes Compute, Storage, Networking, and other Infrastructure components.

  • To take overall responsibility for the security of Data Centre operations and ensure that appropriate controls are implemented

  • Writing policies, process, and procedures for all aspects of data center operations

  • Assist in developing Disaster Recovery plans, ensuring these are consistent with the Corporate Business Continuity Plan

  • Lead in the planning, development, and enhancement of the Data Centre provision within overall business planning

  • Produce business cases for recommended architecture and infrastructure changes, identifying the anticipated business benefits, together with the risks and consequences of failure to support infrastructure performance reporting.

  • Assist in planning and on-going development of the Data Centre technical architecture and infrastructure, applying Systems Thinking and Lean approaches to drive out further efficiencies and costs

  • Provide technical management of the Data Centre, ensuring that agreed service levels are met and all relevant policies and procedures are adhered to, whilst seeking means of continual improvement

  • Ensure that operational procedures and working practices are fit for purpose and current.

  • Maintain the configuration management system, documenting details of all hardware/software items that have been installed, removed, or changed so that configuration management records are fully updated and accurate.

  • Basic system administration experience (Linux, Windows etc) and working knowledge for various IT systems & technologies

  • Create data center diagrams including cabinet elevations, data center floor maps, capacity documentation and other essential diagrams

  • Create data center run books for all data centers

  • Provide remote hands services for several teams as required including reboots, testing/trouble shooting, making, and installing cables.

  • Assists on projects for Infrastructure/hardware installation through coordinating facility services, equipment, and cabling in preparation for installations.

  • Respond to emergency outages in a timely manner for various infrastructure components, applications, and services.


Key Skills and Qualifications:

  • Minimum 5 years of experience in a similar capacity, out of which at least 3 years in a management position in a medium to large scale IT operation.

  • BSc in relevant discipline, or equivalent industry experience.

  • Expert in understanding the IT / IS infrastructure, operating systems and service processes used within the organization.

  • Experienced in Cabling, Electrical, HVAC system, Fire systems, Physical security and safety, etc.

  • Good experience with service and ticketing workflows is preferred.

  • Network, Power, and cooling capacity planning experience.

  • A sloid understands of data cabling and power cabling.

  • Knowledge for Generator, ATS and DBs handling and managing.

  • Proficient in handle documentation for all the maintenance plan, service installation, scope, and procedures under industry standard.

  • Proficient in methods and techniques for risk management, business impact analysis, countermeasures and contingency arrangements relating to the serious disruption of IT services.

  • Ability to work under pressure.

Address:

Land No. 356, Street R-4, Sangkat Srah Chork, Khan Daun Penh, Phnom Penh, Cambodia

Contact:

KH: +855 81 677 746

SG: +65 9232 8163


enquiry@bytedc.co

© 2025 ByteDC Solutions Co., Ltd. All rights reserved.

Privacy Policy

Terms of Service

Address:

Land No. 356, Street R-4, Sangkat Srah Chork, Khan Daun Penh, Phnom Penh, Cambodia

Contact:

KH: +855 81 677 746

SG: +65 9232 8163


enquiry@bytedc.co

© 2025 ByteDC Solutions Co., Ltd. All rights reserved.

Privacy Policy

Terms of Service

Address:

Land No. 356, Street R-4, Sangkat Srah Chork, Khan Daun Penh, Phnom Penh, Cambodia

Contact:

KH: +855 81 677 746

SG: +65 9232 8163


enquiry@bytedc.co

© 2025 ByteDC Solutions Co., Ltd. All rights reserved.

Privacy Policy

Terms of Service